Tag: Travel

The Challenge of Tipping at the Taj Mahal and Other UNESCO World Heritage Sites

January 16, 2023

We caught an early Indian Railways train in Delhi to get to the Taj Mahal in Agra. There was a substantial breakfast served by a dapper, uniformed porter on the two-hour train ride. We joined a long line of people waiting for the opening when we arrived at the Taj at 7:00 am. Inside, several official guides competed for our attention.

One guide, a small man with a starched white shirt and tie and formal manner, offered to show me where to take the best photo shots, including where the shots in the James Bond movie Octopussy were taken. Believing he was a government employee on the Taj grounds, I thought his services were free.

He took me on an extensive tour that lasted more than half an hour. He knew the story of the Taj. And he showed me a glorious spot to take a picture of the Taj, from an arcade looking at the front of the Taj, framed by an arch above. It is a novel snapshot that shows the Taj with the minarets at the four corners. It was early in the morning, and the white marble building showed unforgettable translucency in the rising sun.

I thought that even though he was a government employee, I should at least offer him a tip for his tour and offered as much as the entrance fee. He asked me what it was for. I said I wanted to show my appreciation for his time with a tip.

He stared at me in astonishment, then laughed and explained that I did not realize what an expert story he shared with me and that at least ten times what I offered would be a minimum to pay for his expertise. His gall and arrogance astonished me. I was going to negotiate but got my back up at hearing what I thought was an outrageous demand. I told him he had never said that he expected remuneration and that if I had been aware that he would expect so much money, I would have refused his offer for the tour. And I started walking away.

He called after me and negotiated to double my original offer. I chalked up this encounter as an experience in traveling at world-famous tourist sites.

This incident reminded me of an episode we had in Jaresh, Egypt, where we paid for a guided tour. The guide was excellent, and I offered what I thought was a generous tip, which he pooh-poohed and told me to give it to the paperboy and explained in a loud voice that he was worth ten times as much. I finally just started walking away from him, leaving an amount equal to the entrance fee that the guide then threw to the boy selling trinkets at the gate.

From these two experiences, I gathered that, as an initial gambit, the guides ask ten times what you offer, but are happy to accept less than half the suggested tip. I found tipping an unpleasant task with educated and experienced guides.

Traveling in Morocco (Fez) and Egypt (Karnak), the distinguished-looking guides, those with a suit and a tie, had a much more sophisticated approach to earning money. These guides took us on tours that ended up in a gift store, where they expected us to buy artifacts in the store made by local artisans. I noticed that when we left; the guides had a few words with the owners of the stores, and my strong suspicion was that the guides received a kickback, a percentage of the amount we spent in the store.

Some of these guides are professional historians and provide excellent guided tours. But they are also aggressive in securing huge tips by shaming the Westerners, who are often seduced by suave guides with a suit and a tie on, university professors moonlighting as tour leaders.

I found group tours are better, in that they include tips in the price, although the guides always expect additional money.

Regardless of such annoyances, the Taj is a great place to visit. It is a unique building that has an eerie, light feeling in the sun and is surrounded by a well-maintained garden. When leaving, the guards at the gate told us that there are always lots of tourists there.

The Friendly Americans

May 19, 2022  

We were driving along highway 37 in upstate New York when there was a beep and the dashboard in the car flashed a message that our tire pressure was low. A few weeks ago, I had the regular tires installed replacing the winter tires, and thought the mechanics checked tire pressure automatically. Our destination was a thousand miles south, and we had to fix the tires.  

We stopped at the next gas station and looked for an air pump. Not seeing one, I asked a couple of fellows working on a truck if they knew whether the station had an air pump. They pointed to the back of the station but warned that the pump had no pressure gauge built into it and asked whether I had a pressure gauge. I said I did not have one. But I backed up to the pump and thought of putting some air into all the tires anyway. To get the warning light off. 

As I backed my car to the air pump, one fellow I talked with came over and handed me a new pressure gauge, still in a paper package. I opened the package, and, using the gauge, discovered that the right rear tire had less pressure than the other three tires, so I put some air into it.  

When I finished pumping the tire, I went to return the gauge, only to find the two fellows had left. At the gas station, I inquired whether the gauge came from there and if so, I wanted to pay for it. But the clerk said the fellow purchased the gauge costing over five dollars. So, a total stranger bought the gauge for me! What a friendly and helpful gesture that was.  

Why would someone purchase a tire pressure gauge for a total stranger? If he had one, he would have let me use it. But buying one? Perhaps I looked totally inept, and he tried to help me by buying it. But maybe he was just being friendly and trying to help a stranger who needed help? I was totally taken by this friendly gesture. And that friendliness extended to the clerk at the station who chatted with us and went out of her way to check the price of the gauge.  

This was not the first time someone stopped on the highway to help us. We were driving north on I40 a hundred miles south of Durham, North Carolina when I blew a tire and stopped on an off-ramp. Before I finished calling the AAA, a friendly person stopped at our side and in less than ten minutes, changed the tire expertly, loosening the lugs; cranking up the car on the side and putting on the spare.  

Not only on the highways but elsewhere too, helpful experiences await you in the US. At the local grocery chain store in Baton Rouge, Louisiana, comparable to our Loblaws chain in Ontario, store people asked me how they could help find items without prompting. It is often difficult to find a store clerk at Loblaws in Ottawa and I have never been approached by a clerk offering help.  

I found the same walking on the streets of Baton Rouge this morning; people said hello and how are you, meeting you. Back home, people are more reserved and often pass you without even acknowledgment.  

I think that friendliness is baked into the DNA of Americans. It may be a historical, cultural trait, borne out of hardships in occupying the country and building communities. Whatever is the root of this characteristic, it triggers a warm feeling inside of you.