The Challenge of Tipping at the Taj Mahal and Other UNESCO World Heritage Sites

January 16, 2023

We caught an early Indian Railways train in Delhi to get to the Taj Mahal in Agra. There was a substantial breakfast served by a dapper, uniformed porter on the two-hour train ride. We joined a long line of people waiting for the opening when we arrived at the Taj at 7:00 am. Inside, several official guides competed for our attention.

One guide, a small man with a starched white shirt and tie and formal manner, offered to show me where to take the best photo shots, including where the shots in the James Bond movie Octopussy were taken. Believing he was a government employee on the Taj grounds, I thought his services were free.

He took me on an extensive tour that lasted more than half an hour. He knew the story of the Taj. And he showed me a glorious spot to take a picture of the Taj, from an arcade looking at the front of the Taj, framed by an arch above. It is a novel snapshot that shows the Taj with the minarets at the four corners. It was early in the morning, and the white marble building showed unforgettable translucency in the rising sun.

I thought that even though he was a government employee, I should at least offer him a tip for his tour and offered as much as the entrance fee. He asked me what it was for. I said I wanted to show my appreciation for his time with a tip.

He stared at me in astonishment, then laughed and explained that I did not realize what an expert story he shared with me and that at least ten times what I offered would be a minimum to pay for his expertise. His gall and arrogance astonished me. I was going to negotiate but got my back up at hearing what I thought was an outrageous demand. I told him he had never said that he expected remuneration and that if I had been aware that he would expect so much money, I would have refused his offer for the tour. And I started walking away.

He called after me and negotiated to double my original offer. I chalked up this encounter as an experience in traveling at world-famous tourist sites.

This incident reminded me of an episode we had in Jaresh, Egypt, where we paid for a guided tour. The guide was excellent, and I offered what I thought was a generous tip, which he pooh-poohed and told me to give it to the paperboy and explained in a loud voice that he was worth ten times as much. I finally just started walking away from him, leaving an amount equal to the entrance fee that the guide then threw to the boy selling trinkets at the gate.

From these two experiences, I gathered that, as an initial gambit, the guides ask ten times what you offer, but are happy to accept less than half the suggested tip. I found tipping an unpleasant task with educated and experienced guides.

Traveling in Morocco (Fez) and Egypt (Karnak), the distinguished-looking guides, those with a suit and a tie, had a much more sophisticated approach to earning money. These guides took us on tours that ended up in a gift store, where they expected us to buy artifacts in the store made by local artisans. I noticed that when we left; the guides had a few words with the owners of the stores, and my strong suspicion was that the guides received a kickback, a percentage of the amount we spent in the store.

Some of these guides are professional historians and provide excellent guided tours. But they are also aggressive in securing huge tips by shaming the Westerners, who are often seduced by suave guides with a suit and a tie on, university professors moonlighting as tour leaders.

I found group tours are better, in that they include tips in the price, although the guides always expect additional money.

Regardless of such annoyances, the Taj is a great place to visit. It is a unique building that has an eerie, light feeling in the sun and is surrounded by a well-maintained garden. When leaving, the guards at the gate told us that there are always lots of tourists there.