Category: Travel

Rideau Canal’s Fresh Water Crisis: What Visitors Should Know

September 1, 2024

Our recent visit to the Davis Locks on the Rideau Canal, a Canadian UNESCO World Heritage Site, was marred by a frustrating experience. As we attempted to fill our water jugs with fresh, filtered water, a note pasted at the freshwater supply hose alerted us to a ‘boil water advisory’. This inconvenience, which surely affected other visitors as well, highlights the pressing need for a solution.

Fresh water is essential for the numerous boats, cruisers, and campers passing through. I have no idea how pleasure boaters and campers can continue their trips without it.

The Rideau Canal is not just a tourist attraction, it is a national treasure. As a UNESCO World Heritage Site, a National Historic Site, and the oldest operating lock system to move boats up and down along the Canal in North America, it holds a significant place in history. Its construction in 1832, at a huge human cost, is a testament to the perseverance of our ancestors. This rich history makes this site’s lack of potable water all the more disappointing, given its esteemed status.

I approached the workers and asked what was wrong with the water system. They said that some filters needed changing. At least, that is what I understood to be the problem. Officials had tested the filtered water quality and determined that some filters required replacement. It appeared to be a manageable problem.

The boil water advisory was there two weeks ago when we went to get fresh water. So, it has been at least a couple of weeks during the busy summer months when potable water has not been available at a UNESCO World Heritage Site! This situation is incongruous with what an average person thinks of a UNESCO World Heritage Site.

I am not an expert on water filtration systems, but I installed a simple store-bought one in our cottage. When looking at options, I came across better-quality ultraviolet light systems costing more and requiring more maintenance. As well, I read about reverse osmosis commercial systems. ZENON Environmental in Oakville, ON, developed membrane technology for water filtration in the 1980s, with products sold globally. So, the technology is readily available in Canada.

Therefore, the problem at Davis Locks is maintenance, supply, or perhaps budgetary issues—the government is not allocating funds for timely maintenance. In other words, it may be practicing breakdown maintenance. Whatever the problem is, it is inexcusable, in my opinion.

The lack of potable water at this location may appear to be a minor issue to many people. However, for visitors using the site, it is a significant problem that takes away from the attractiveness of this World Heritage Site. In the long run, it would reduce visitor traffic should it happen again. This is just one issue that takes away from the attractiveness of this site; reducing the hours when the locks are open, raising fees for boaters, and a strike by workers in the past have all reduced traffic. Compared to the high traffic volume in 1982, the 150th anniversary of the opening of the Canal, traffic diminished from 100,000 users to 56,000 in 2023.

As a concerned citizen, I am disappointed by our government’s lack of maintenance and promotion of this significant site. With its rich Canadian cultural and historical heritage, the Rideau Canal deserves to be showcased and celebrated, not overlooked.

Traveling on the Boeing 737 Max: A Passenger’s Perspective

July 9, 2024

The travel agent booked us a flight from Ottawa to Vancouver. It was a non-stop flight. That is what I like. However, I discovered the plane was a Boeing 737 Max when I received the itinerary. The infamous one. You remember? That model crashed twice, once in 2018 (Lion Air Indonesian Airline) and once in 2019 (Ethiopian Airlines), where 346 people died. After the crashes, all flying authorities banned the plane; all airlines grounded the 737 Max aircraft, and a whole set of studies began to identify the causes.

All 737 Max’s sat on the ground for almost two years; after substantial changes and modifications to these planes, some authorities and airlines eased up, and the aircraft flew again. The studies indicated that the company rushed the plane’s production to compete with other similarly designed planes and indulged in cost-cutting measures without attention to safety. Subsequently, the company changed its executive suite, the CEO left, and the company paid over $2.5 billion to the victims, to the airlines inconvenienced by the grounding of the planes and a penalty. The 737 Max was back in production and flying again by 2021.

The travel agent assured me that the plane was safe. She said the 737 Max was probably the most studied and safest plane today. She did not mention that a 737 Max lost a panel (a door plug) off the fuselage on an Alaska Airlines flight in January, forcing the plane to an emergency landing.

Did her opinion make me feel good about the safety of the aircraft? I am not sure, but we had tickets on it. At any rate, what options did we have? Should we look for another flight, airline, or route that avoids the 737 Max? Should we cancel our trip?

My thoughts raced around flying on this airplane, including the possibility of crashing. But why worry if all authorities and airlines are comfortable with this plane? In the end, we boarded the plane.

The Boeing 737 Max is a narrow-bodied plane with a three-plus-three-seat configuration. The seats are 18 inches wide, while the aisle is twenty inches wide. Up front, there are sixteen first-class seats in four rows, followed by 159 economy seats, separated by a bulkhead from the premier seats.

The travel agent booked us on an aisle and a window seat behind the bulkhead, explaining that middle seats are the least popular and that we may find additional space between us should the middle seat stay unoccupied. The idea did not work out this time; the plane was packed, and we had a pleasant gentleman watching adventure movies during the flight to Vancouver.

The toilet up front, only five rows ahead from the bulkhead where we sat, was strictly for first-class passengers. Economy-class passengers had toilets in the back of the plane, meaning we had to walk back twenty-five rows. To add insult to injury, the sixteen first-class people had one toilet while we, economy-class people, while 159 economy-class passengers had two.

You can draw any number of conclusions, but most people use a washroom at least once during a five-hour flight. When I visited the toilet, there was a lineup at the back of the plane along the narrow aisle. I thought I would never reserve a seat at the end of this plane.

What was interesting and disturbing was that the two toilets in the back of the airplane were adjacent to the food trucks. I thought this layout would not pass food inspectors in our city. I assume the reason for putting the service area next to the toilets was an efficient and tight layout design.

But wait a minute; I am not finished with the toilets yet. Let me say that while waiting my turn, I noticed some people turning sideways to enter the toilet. The door to the bathroom was narrow. Someone entered the toilet, backing into it, figuring there may not be enough room to turn around inside!

I also intuitively thought there was something unfair about first-class ticket holders receiving quick access to toilets while others, sitting in the back of the bus—sorry, back of the plane—line up for a toilet visit. We are people with similar natural needs, and the waiting time for a toilet should be identical.  

On the other hand, the service was excellent except for the slowdowns when the food trucks had to back up, letting people attend to their toilet needs in the narrow aisle of the economy class. The narrow aisles also made it difficult to pass each other.

I read that the Boeing 737 Max has been a commercial success. Air Canada has forty aircraft, and many more are on order. I wish, though, that the designers rethink the airplane’s layout to provide better access to toilets for all classes of passengers.

I also read today that Boeing admitted to mismanagement, resulting in a couple of crashes to avoid being sued in court (July 8, 2024).

Flying from Ottawa to Portland: My Travel Experience

July 3, 2024

Although some people are used to flying and to the hurly-burly of moving through airports, I found it a pain in the butt flying from Ottawa, ON, to Vancouver, BC, and then to Portland, OR, and back. The entire experience, especially clearing security, which I found a bracing experience, only reinforced my dislike for flying.

Preparations for our flight started a few days before departure. I set the alarm clock for four a.m. to get used to an early start. I wanted to make sure the alarm clock worked, and it did. Such an early morning start is not my typical schedule.

I reserved a taxi to take us to the airport the night before but was worried about what would happen if it did not come. In that case, I thought of taking our car to the long-term parking lot and hauling our suitcases a mile to the airport. But the taxi came and messaged me fifteen minutes before the reserved time that it was on the way and again when parked on our driveway. Impressive.

Leaving our house involves shutting off the water main in case of a leak that may flood the basement and installing the alarm system. Since I did not want to carry my heavy keychain on the trip, I left a key hidden in the garage but also put a house key in my wallet in case the electricity would be off coming home, making the garage door inoperable, in which case I would use the key in my wallet to open the front door of the house. I think of all the situations that could go wrong; maybe I am paranoid.

Arriving at the departure lounge, I showed the airline attendant our boarding passes, printed at home, and asked what we needed to do next. She asked if we wanted to use the self-serve kiosks or talk to someone to get our luggage tags. I found her question strange: why would she not just help us? She seemed as if she did not want to be bothered by passengers before six am. However, hearing our conversation, a colleague quickly came forward and offered help with a smile.

After this rude welcome, though, the airline attendants were excellent during the rest of the trip, including subsequent legs with the same airline. For example, when paying for a sandwich on the plane, the stewardess noticed my Aeroplan card in my wallet and recorded the card number for the purchase, adding points to my account.

Next came the security check. I hate putting my wallet and passport on the long conveyor belt, afraid of losing or someone stealing them, which could happen when they pat me down looking for the metal in my body. I usually point to my hips, where I had joint replacements, to help security staff locate the metal. I know there is no need to do that since they use a wand to pat down my entire body, but I feel better by trying to help them. I walked through the x-ray machine, and an agent patted me down with a wand for fifteen minutes. Then, he asked me to lean against the wall and lift my shoes’ soles for visual inspection.

In contrast, the security check was more detailed on the trip’s second leg from Vancouver to Portland. The inspectors opened my carry-on suitcase, and my “Kindle” enjoyed a second trip through the X-ray machine. I always place my laptop in a basket, but they told me at the Ottawa airport that I did not have to take out my Kindle and put it in a basket since it only has a virtual keyboard! Then, they also removed my toiletry case, extracted a Swiss knife and a brand-new shaving foam container, and confiscated both items; I should have known not to carry them in the carry-on. They also asked me to remove my shoes and belt.

Instead of the walk-through X-ray machine at the Vancouver airport, I stepped into a surround X-ray machine that showed all the metal inside me to security so the inspectors did not pat me down. That saved over fifteen minutes. The only uncomfortable feeling I had was my pants were sliding off without the belt; I had to pull them up every few minutes.

The two experiences made me consider whether the security procedure is the same at every airport. I would bet that it is a standard procedure, except that its administration was different: the security was sloppy in Ottawa.

Do not get me wrong; I understand the need for security, but how it is delivered seems to invade your privacy. The inspectors see your meds and toiletries, which I may not want to share with anyone. It also takes time, and I am nervous about having my wallet and passport on the conveyor belt for a considerable amount of time while they x-ray me.

Having gone through security, we walked into the waiting room, the next phase of air travel that often brings unpleasant surprises, such as an announcement of a delay on one of our flights on our return trip. The uncertainty and waiting can be frustrating, adding to my dislike of flying.

On arrival, we had to find the baggage claim area. For some reason, the baggage claim area was the farthest from the landing gates at both the Vancouver and Portland airports.

Reflecting on our recent experience of how long it takes to get to the airport, go through security, experience delayed departures, wait for baggage pickup at the destination, and then grab a cab to where we stay, I would rather drive for shorter trips. The convenience and control of driving often outweigh the hassles of flying unless it is a cross-country trip.