A New Divide: People Who Work From Home vs. Others. Wonking Out

May, 10, 2022

The pandemic has accelerated the trend in “teleworking”, or what is called today “work from home”. Governments and companies encouraged workers who could work from home to do so to reduce potential infections in the office. But who are these workers and what impacts has this movement had on our daily life?

According to Statistics Canada, over thirty percent of workers worked from home, between April 2020 and June 2021. In 2016, only 4 percent of people did so. A massive change in the work environment, mostly triggered by Covid, I think.

The composition of this home-based workforce is interesting. According to Statistics Canada, seventy percent of people who worked from home were in the “professional, scientific and technical services” industry category.

By income, eight percent of people in the bottom ten percent and over sixty percent of people in the top ten percent of wage earners worked from home.

So better educated and higher-income people seem to have been given a greater opportunity to work from home than others (education and income are usually positively related).

But, there are other consequences resulting from this trend. A recent article by a city planner in Vancouver envisioned that the work-from-home movement could result in larger homes because of the need for a home office. And larger homes need vacant terrain to be subdivided, gobbling up choice agricultural lands around major cities in Canada. The article also envisioned a home with more outdoor space than the norm today, considering people will avoid public spaces and parks for fear of infection.

The article surprised me since current city plans, including Ottawa’s, strongly encourage “densification”, to save on infrastructure and minimize carbon emissions by reducing the daily commute. Perhaps the need to build larger homes for work at home will decrease in time, paralleling the elimination of Covid, if that is possible. Not a likely event in the short term.

I provide all of this context to introduce the nub of a potential issue: people love working from home and the trend toward it may create a new divide. The lucky ones may continue the work-from-home routine while others may never get to enjoy it. Now I have not done a professional survey but have anecdotal evidence from talking with many people who love to work at home and never want to go back to the office.

People I talked with gave me many reasons why working from home is advantageous: you can choose your hours of work; you save time by not having to dress up to go to work; you save money by not buying coffee or lunch and commuting (save on gas, parking or transit costs); and you can take care of daily activities like shopping, taking children to school; or go on a bike ride or run when times are nice.

But, there may be downsides as well. You may miss the watercooler talks catching up on what is going on in the office; miss meetings in person where you may find out more about projects through the body language of others (zoom meetings provide less communication than in-person meetings). You may miss opportunities to show your skills and knowledge to your boss in ad hoc situations that could lead to promotions. Recruits may find it difficult to learn the culture of the organization being away from the office. And some people may find it intrusive that some bosses may call you on a 24/7 basis.

Another unanticipated consequence of working from home may be that office buildings stay empty, taking away the livelihood of many businesses serving office workers. But, of course, companies and governments save money on reduced office space demand.

I remember people blamed the recent convoy in Ottawa for destroying the restaurant industry downtown. But have you considered that the government in Ottawa, ordering employees to work from home for the last two years, may have been a key factor that killed the restaurants downtown?

It may take a few years before we see the light on whether the work-from-home trend will continue. But, to date, this movement has created a divide between those who can avail themselves of this attractive way of working versus others who just cannot do it. And it has created incentives toward low-density urban development conflicting with current city planning objectives to densify to reduce greenhouse gas emissions and save good agricultural lands. Just my opinion.